Tuesday, June 9, 2009

System Helps in Economic Downturn

The number of employees per one hundred population is an indicator that city’s use to evaluate their personnel capacity and capability. The lack of adequately trained personnel to take on the financial and personnel responsibilities of delivering the goods and services is a common cause of concern. Therefore, to ensure that taxes are affordable and quality public services are available to all citizens, the council determined critical volume of the supply of goods and services needs to be matched with the personnel capacity and capability.
The personnel capacity and capability of the city workforce has changed substantially over the last decade. There have been reductions in the Street department and increases in administrative, facility maintenance and police personnel. The overall number of employees has remained constant throughout the last decade with other service delivery methods used to pickup additional responsibilities of delivering the goods and services. Lake Mills is slightly below average for the number of employees per capita and has declined annually since 2000 when the Federal government stopped the police grants.
Increasing employees per capita may indicate that expenditures are rising faster than revenues (as personnel costs are often a major portion of government expenditures), the government is becoming more labor intensive, and/or personnel productivity is declining. Decreasing employees per capita may indicate personnel productivity increases through education, equipment or technology. This may also be an indication of a decreasing level of service.
Chart Shows Number of Employees per Hundred of City Population

The City has used a mix of FTE, PTE, TEMPS and Contractors to control costs. The City maintains a blend of FTE, PTE, TEMPS to cushion against “agent” opportunistic behavior because there has been a limited pool of competent contractor competition locally. The city also uses the mix to protect against economic shock. The city can reduce the number of PTE, TEMPS and contractors with little financial implications. The city can also seek better contract prices during economic downturns. The current goal of administration has been to blend our employee’s strengths with the most cost effective contracts. The mix allows the constant delivery of service by FTEs; the ability to adjust to seasonal changes with PTE and TEMPs; and special skills, knowledge and equipment of contractors. The contracting with external suppliers to provide public services while maintaining a minimum level of FT employees as a cushion has allowed the city to adjust to changing economic conditions while maintaining a relatively consistent level of service to date.
The city contracts with hundreds of different organizations through out the course of a year. The contracts include grass mowing, HVAC maintenance, computer administration, interpretation services, burial services, sidewalk construction and repair, street construction and repair, vehicle repair, laboratory services, jail, legal services, planning, zoning, building inspection, engineering, uniforms, cellular phone service, pagers, building maintenance, porta-potties, sanitation and recycling services, electric construction, water construction and repair, sanitary sewer construction and repair, financial services, economic development services, drug and alcohol testing, DUI testing, radio repair, etc, etc, etc. This is not even a complete listing of city contractors.
The city has used this system to provide consistent services and control the ability to reduce costs in a relatively simple fashion.

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